There is a hidden camera. I need a new washer and dryer for the condo, there are three brands I will buy, yet, the salesman insists on the one brand I said I don’t want. This must be a hidden camera joke.

Me: That is the brand I am replacing; I don’t want it.

Salesman: But, this is our bestseller.

Me: In our building, 12 out of 100 units have failed.

Salesman: Well that can’t be, must have been a bad lot.

Me: No, a known problem and there is $200 recommended fix to prevent overflow.

Salesman: But this is our best seller, this is the model to buy.

I walked away, best seller and reliability are two different things. For this purchase, reliability is most important. It is easy to lose focus of the most important thing when presented with what seems to be an immediate answer. The trick is, when presented with options, to make sure the options fit your definition of what will be successful.

It is intimidating to think that everything requires deep examination. For a lot of things, there are successful options. Be clear on what defines success. Substituting best seller for reliability, not successful, reliability is a priority. Missing a movie because you’re having so much fun with the group you’re with, successful; you’re having fun..  Life doesn’t have to be perfect to be wonderful.