Don’t destroy your brand as you try to build it. It sounds like common sense, which it is, but it is not common usage. At
Point of Confusion: The Common Mistake of Common Knowledge
“The plumber is delayed again. I am tired of switching out these towels everyday to get all the water off the floor around the toilet.”
Tantrum? Keep Calm
I present to you the adult temper tantrum. Angry Person on the phone: “I spent 20 hours doing this revalidation and then I couldn’t submit
Memorial Day
Memorial Day – at times it seems we are trying to hard to forget what the day is really about. Which is rather ironic for
Risky Business? Do the Math
“Weren’t you afraid to do this photo?” “No. I safety pinned my shirt to my pants to avoid accidental exposure.” “That’s not what I meant
Bend? Avoid the Breaking Point
“It’s your fault.” “No, you don’t understand. I continue to go above and beyond what is expected to help this client time after time. I
Balancing on Unstable Surfaces 