“You don’t have the problem you think you have. It looks like employee satisfaction has trended down for the last three years and that’s the
Category: insights
Left Speechless? Try the Comfort of Ouch
Ever have a moment when you are stunned speechless? You have no idea what to say; yet you feel you need to say something. You
That Sucks: Vacuum Cleaners, Arguments and a Spiral Out of Control
My dad would vacuum the way he cut the grass, straight lines, I mean super straight, perpendicular to the walls, making the living room look
Do you hear what I hear? Chatter, Whispers and Game Stop
“The chatter is too loud now. Got to get in on the whisper.” That was the response of a friend when asked about Game Stop
If the Shoe Fits, Can You Wear It? Friends and Truth
Tony Hsieh, sound familiar? He was Zappos. The early problem with shipping shoes ordered online was getting the right shoe; he devised this seemingly random
Let the Games End: The Grinch, The Q and the Santa Syndrome
The Christmas Holiday season is amongst us and my inner Grinch1 is screaming the Christmas shenanigan of Santa Claus does a great disservice to children
Balancing on Unstable Surfaces 